SEKISUI PIPE RENEWAL develops product configurator for customers
SEKISUI PIPE RENEWAL is an expert in trenchless pipe rehabilitation using its spiral wound technology, which is a high quality, cost effective and sustainable procedure. Now the company has developed a product configurator which focuses on the user's starting point to answer customer-specific inquiries and to provide important information.
What is the best solution for my problem? The product configurator helps
SEKISUI PIPE RENEWAL offers a total of four different methods for trenchless pipe rehabilitation, differing in possible profile shapes, diameters and condition of the old pipe. In order to find the best rehabilitation technology, and to demonstrate the technical possibilities of the different rehabilitation solutions, the company has now developed a product configurator. Unlike a classic product presentation or a website, the configuration process does not start with a product portfolio but with the customer’s problem. At first, you enter local conditions and technical details for the pipe rehabilitation. Then, the tool provides product recommendations and up to three possible methods. It also checks the technical feasibility and estimates installation efforts and required material. The customer is being guided through all necessary steps and information. And at the end, a quotation can be requested, if desired.
The perfect answer to every inquiry
The free product configurator is available at app.sekisuispr.com and accessible to anyone – it is mainly designed for engineering offices and operators of sewage and mixed water networks. The tool offers the perfect answer to every inquiry. If customers are not familiar with SPR’s spiral wound technology, it is possible to skip technical specifications or to add them later. The customer gets a satisfying solution along with product recommendations and process alternatives, and is able to compare advantages and disadvantages for his own refurbishment processes. Users who are already familiar with the technology are able to request detailed queries for their budget allocations. Another advantage: You can create a personal profile and save your projects to have access to them at every time. The tool was presented for the first time at IFAT exhibition in 2018. Trade visitors were able to get to know the four different methods of SPR (SPR TM, SPR EX, SPR RO and SPR PE) at two terminals. Afterwards, the product configurator was optimized and translated into other languages. It is now available in German, English, French, Spanish and Russian.